Shortly before the end of the tenancy, the lettings agent will arrange an appointment, for the inventory clerk to ‘check out’ the inventory with the tenant - to determine the extent of any cleaning or damage caused by the tenant to the property and whether there are to be any end of tenancy charges.

If the landlord wishes to relet the property, the letting agent will have taken steps to find another tenant during the last month of the term.

Before the new tenant moves in, the property must be cleaned and prepared for letting as before. If the property is managed professionally, the managing agent will arrange the necessary cleaning, redecoration and replacement of damaged or missing items. Otherwise, it is up to the landlord to make the property ‘as good as new’ again. For unmanaged properties it is also the landlord’s responsibility to submit costings to the tenant for any proposed end of tenancy charges.

The letting agent will also arrange for utilities to be transferred either back to the landlord, or to the incoming tenant.

Should you require further details of Plaza Estates services and fee structure, a copy of their Terms and Conditions of Business is available on request. Plaza Estates are members of ARLA (The Association of Residential Lettings Agents) and are covered by the ARLA Bonding Scheme which protects client monies.